Welcome to Kufurahia Safari! These Terms and Conditions govern your use of our website and the services provided, including booking travel experiences and processing payments through Jenga Pay.
By using our website and making a purchase, you agree to comply with these terms.
1. General Information
- Kufurahia Safari offers travel experiences, tours, and related services for customers in Kenya and beyond.
- Payments are processed securely through Jenga Pay, supporting MPESA, Equitel, card payments, and Pay with Equity.
- You must be 18 years or older to make a booking.
2. Payment & Checkout
- All payments are processed via Jenga Payment Gateway.
- Accepted payment methods include Visa, Mastercard, AMEX, MPESA, and Equitel.
- Prices are listed in Kenyan Shillings (KES) or US Dollars (USD), depending on the selected currency.
- Transactions must be completed within the checkout time limit to secure your booking.
3. Booking & Cancellation Policy
- All bookings are final once payment is processed.
- If you wish to cancel or reschedule, please contact us at [your email] at least 48 hours before the scheduled travel date.
- Refunds are subject to approval and may take up to 5 business days to process.
4. Service Availability
- Travel packages are subject to availability.
- Kufurahia Safari reserves the right to cancel bookings due to unforeseen circumstances (e.g., weather conditions, government restrictions).
5. Data Privacy & Security
- We use secure encryption to protect your payment details.
- Your personal information is handled in accordance with our Privacy Policy.
- We do not store credit card or MPESA PIN details.
6. Dispute Resolution
- If you encounter payment issues, please contact [support email] within 24 hours of the transaction.
- For unresolved disputes, Kufurahia Safari may work with Jenga Pay support to resolve the issue.
7. Changes to Terms & Conditions
- Kufurahia Safari reserves the right to update these terms at any time.
- Any changes will be posted on this page with an updated “Effective Date.”
8. Contact Information
For any questions or concerns, please contact us:
📧 Email: [your email]
📞 Phone: [your phone number]
[☑] I agree to the Terms and Conditions.